Shipping Policy

COST OF TRANSPORT WITH COURIER

The minimum transport charges for all of Greece - Rest of Attica are 3.50 for parcels up to 1.0 kg .

Within the Athens Basin, orders weighing up to 1.0 kg cost €3.20.

Each additional kg is charged with €0.70 for the Athens Basin and €1.40 for the Rest of Greece - Attica.

For orders over €100.00, shipping within the Athens Basin (LOCAL DELIVERY) is free and €200.00 for the rest of Greece - Attica.

All prices are subject to 24% VAT.

Order delay

Your order may be delayed for the following reasons:

The product has been delayed by our supplier:

In order to be able to offer you very competitive prices, we order our products from a very wide range of suppliers either domestically or internationally. But there are cases where an order of ours can get "stuck" in customs or in transit, as a result of which we do not have it in our warehouses when we calculate. In such a case, we will contact you to ask if you would like us to deliver the order without this product or suggest an alternative. We will send this item to you immediately after receiving it in our warehouses.

The product you ordered has already been discontinued and is unavailable:

Among the products that we display in our online store there are rare cases where their supplier suddenly and without warning announces that he is canceling them. In this case, an employee of our company will contact you immediately to give you all the alternative solutions.

Force majeure:

During periods of extreme weather or strikes as well as in any case of force majeure, which may affect the transport and delivery of your order.

Failure to communicate:

In the event that it is impossible to contact you by telephone and/or via e-mail (if there is a problem with your order, either in relation to the product or in relation to its payment) or because e.g. the details your registered are not correctly updated.